About the Mitel Application Management Center (AMC)

The Mitel AMC is a web-based service that automatically generates licensing keys on-demand, 24 hours a day, 7 days a week. The AMC is also the procurement and provisioning interface for AMC-delivered products and services. As a reseller of Mitel products, you receive a unique licensing account on the AMC.

By logging in to the AMC with the username and password you are given when you obtain your account, you can view a list of your AMC-enabled products, check their status, and add services to any of them.

When you place a new order for products with the Mitel Customer Care Center, the order information is entered into the AMC system. The AMC places the purchased licenses into your licensing account for use in creating an application record. You must then log in to the AMC and create the application record, and then assign purchased products, features, and options to that application record before you can install and/or use applications or features.